Window Repair and Installation Contractor in Long Beach, CA
Let me tell you a little about myself and Windows Repaired and Restored, my company. We started in January 2010 with the purpose of making your existing windows open and close properly, but more importantly, we believe that customer service and satisfaction is the the most important part of our business. We stand 100%% behind all the work we do and all the windows we work on have a 2 year warranty. If it stops working correctly in that time frame, we will repair it at no cost, parts or labor. My prices are fair and reasonable, all work areas will be covered in drops and tarps and are thoroughly cleaned when we leave every day. We have the utmost respect for your home and property...we treat you as we would like to be treated. And we are thankful for the chance at your business.
A few words about our pricing...When a company decides what to charge for a service, many things come into play, materials, labor and other items that are required for your business that fall under the heading of overhead. As you can see by looking at my price comparisons, I'm between 25-40%% less and that can be directly attributed to my overhead or actually, lack of overhead. My overhead consists of the basics, insurance, materials and my labor, so it allows me to charge a FAIR price for each window and you will get better quality work. My competitor has 4 employees that generate income for a payroll of 13. That means they have to charge more and do more windows just to cover costs, which to the customer means higher prices. And sometimes windows won't get the TLC it needs to work properly because the employees have daily quotas to fill and "time is money". I have no daily quota and work on each window until it operates properly and I stand 100%% behind my work.
Prompt, courteous, knowledgeable and professional. We couldn't be happier with work performed!,
- Clemmie Webb. 9/13/2018
If you need windows fixed in your house, Doug at Windows Repaired & Restored is the person to call.
We recently bought a 1951 Park Estates home with a total of 10 windows that would either not open (many years of being painted over) or would not stay open without a shim. In addition, the cold drafts kept our house like a refrigerator.
Once I called, Doug came out to take a look at the work we needed done. He was very friendly, and he was full of wisdom about the ins and outs of old windows... He got back to me with an estimate within a day or so. I like supporting Long Beach business when I can, so going to a craftsman like Doug was good for me and the community. The work was clearly defined in writing, and basically provided a "tune up" and repair of all of our existing windows.
Quoted work included:
* Removal of all stops & sashes
* Remove paint from friction surfaces
* Lubricate all friction surfaces with wax
* New sash balances & springs
* New parting bead
* New locks
* Install weather-stripping
On the day of work, Doug arrived on time with two very friendly and professional guys, who went over each window, telling me what they would do to remedy the problems. Good care was taken to cover our floors and furniture and they were off to work. A full 10 hour job! Every spot in the house where they worked was thoroughly cleaned up with a vacuum.
It is absolutely wonderful to have the windows restored! No more propping up the window with a stick, and our windows remain true to the house. The windows are now airtight and I can open and close them with one finger. I'm glad I restored the original windows rather than replacing the windows with something new.
Doug at Windows Repaired & Restored has an excellent quality of service and excellent customer service... very fair prices too. Five stars!!!